Berkeley Hotel

The hotel is located very close to the main bus station (there is a shuttle from the airport to the station that runs about 45 minutes after every flight), and also near to the bus stop to the old town (Pile). There are good restaurants nearby if you don't fancy a bus trip into town. The hotel itself is very clean, has good facilities, and the staff are amazing. So friendly, super helpful, and just generally a pleasure to meet. The pool area is nicely situated to get both sun and shade, and although it's not a huge area, it's rarely full of people. The water is perfect in the summer, and there is an honesty refreshment area poolside. Breakfast is super tasty, with a good range of foods for any palate, including vegetarian options.

Very good breakfast. The room was spacious and clean. The location is good. It is 10-minute walk to the bus terminal. It's about 3-5 minutes walk to the bus stop. It took about 10 minutes to arrive at Pile Gate of the old town by Bus# 1A or 1B. There were some restaurants nearby the hotel within walking distance if want to avoid tourist traps from the old town. The staffs were friendly and helpful.

Our stay at the hotel was wonderful! The staff, in particular, was exceptional – they helped us with everything we needed. We had to leave at 5 a.m., and since we would miss breakfast, they kindly prepared coffee, sandwiches, yogurts, and more for us to take on the road (thank you very much!). Everyone was extremely polite and made us feel very comfortable. The location was good, especially if you enjoy walking a bit. It was a little pricey for our standards, but it was worth it.

The hotel is situated less than a 5 minute walk from the ferry port. The bus ride to Old Town is about 10 minutes. The hotel can arrange transportation from the airport for an additional charge payable to the hotel, NOT the driver. I emphasize this because we paid the driver directly who once she realized that what we had given her was much more than a tip, promptly (within 10 minutes) called and retuned the cost less the tip to me. We stayed 5 nights in room 33 which was a Double Room with a Balcony and Sea View. The room was large even by US standards, and the bed was very comfortable. The hotel and the rooms were clean and well maintained. I would describe the hotel as a boutique hotel with an intimate feel where the staff gets to know you by name and remember and cater to your specific needs, like how you like your toast, coffee, or bacon. The breakfast is a combination of buffet and order service. Some items such as fruits, cereals, deli meats, cheese, and juices are served buffet style. Other items such as coffee, tea, cooked meats, and eggs are made to order. The food was delicious and plentiful. What sets this hotel apart is superior service. Most of the staff here is not set in defined roles. If you go to the lobby and ask for ice, the person behind the desk does not say “I am the desk person not the kitchen staff”, they get the ice for you. The person you see at breakfast may later be one of the people refreshing the rooms. What this means for you as the guest is that the buck is never passed. No matter who you ask for something, you are never told you have to wait because what you want is not in their job description. The staff is extremely friendly. We felt like we were guest at one of our relatives’ house. It was truly service with a smile, not out of obligation, but done with a genuine warmth that you could feel and sense. I could go on and on, but suffice it to say, if you are in Dubrovnik, this is where you want to stay.

We would like to thank the staff for their hospitality during our stay. They made us feel welcome from once we checked in. They gave advice on trips, attractions, restaurants and booked a taxi for us to Montenegro. The room was big with a nice bathroom. The house keeping staff did an excellent job. The ritual products in the room were a nice touch. The buffet breakfast was delicious consisting of juices, fresh tea and coffee, waffles, fruits, yogurts, eggs, cheese, meats, cereals, bread, salads and different desserts each morning. Thank you to the staff in the restaurant- Marija, Anja and Tomo who were always so friendly and did an excellent job. The hotel has a pool and spa which we never got around to using. The hotel is about a 20 minute walk to the old town with plenty of fabulous shops and restaurants close by on the marina. Finally a huge thank you to the receptionists- Liana, Ines and Pero who were always smiling and had time for a chat. This made our stay so special. To Pero for driving us to Montenegro and the airport. This is an exceptional hotel, if you get a chance stay here. Thanks again for a wonderful holiday. We will be back.